Delivery Information

Delivery Information

Delivery is normally within 7 to 14 working days.

Though we make all reasonable efforts deliver in accordance with prearranged dates, such dates are estimates only.


If we fail to deliver within a reasonable time, you may (by informing us in writing) cancel the contract, however: you may not cancel if we receive your notice after the goods have been dispatched; and. if you cancel the contract, you can have no further claim against us under that contract.. If you accept delivery of the goods after the estimated delivery time, it will be on the basis that you have no claim against us for delay including indirect or consequential loss, or increase in the price of the goods.


We may decline to deliver if: we believe that it would be unsafe, unlawful or unreasonably difficult to do so; or the premises (or the access to them) are unsuitable for our vehicle.

We may deliver the goods in instalments. Each instalment is treated as a separate contract.

We may deliver in quantities of 5% more or less (in count or volume) than the quantity ordered and charge you for the quantity actually delivered.

If a delivery fails because no-one is available to receive the goods, we will not refund the delivery charges, and you will be charged a £35 re-delivery fee for each additional delivery attempt.

If you or any person acting on your behalf rejects or refuses to accept a delivery, you will be charged any carriage forwarding charge as well as a standard administration fee of £40.